Propfine Limited (“Propfine”, we or us) is committed to protecting and respecting your privacy.
This policy explains how we use any personal information you provide to us through our website. Please read it carefully. We may change this policy at any time and will post any changes on this page, so please check back regulary.
For the purposes of data protection law, the controller is Propfine Limited of SUITE E 1-3 Canfield Place London NW6 3BT.
Information we collect from you
We may collect and process the following information about you:
Information you provide to us
You may provide us with information in several ways, including by filling in forms on our website or email. This includes information you provide when you register for an account or subscribe, contact estate agents or developers using forms or phone numbers available on our website, promotion or survey, enter a competition, provide feedback or report a problem with our website.
This information may include any information you add to your account (eg: your name, address, phone number, email address, user name and photo).
Information we collect about you
When you use our website, we automatically collect information about you, your device, including your IP address, information about your visit (including how you got to our website) and how you use our services. We may combine this information with other information you have provided to us or which we have received from other sources.
Information we receive from other sources
We work closely with third parties and may receive information about you from them. This could include socio-demographic information and information about your likely interests based on your previous web browsing and purchases. We may combine this information with other information you have provided to us or which we collected about you.
How we use your personal information
We use your personal information for the following purposes:
Providing our services to you and fulfilling your requests.
Providing you with the information, products and services you request from us.
Allowing you to participate in our interactive features when you choose to do so.
Administration of promotions or competitions that you enter via our website.
Marketing and advertising
Providing you and others with information about goods and services that we and selected third parties and affiliates offer that may be of interest.
Customising or enhancing your experience of our services based on your activity on our website.
Delivering relevant advertising to you on our website or third parties or in direct communications from us, based on your activity on our website.
Measuring and understanding the effectiveness of advertising we serve to you and others.
Service improvement and account management
Ensuring that our content is presented in the most effective manner for you and your device.
Administering our website and for internal business administration (eg: data analysis, troubleshooting, research, testing, statistics and surveys).
Protecting our interests and those of third parties and as part of our efforts to keep our services safe and secure.
Managing and operating your account with us.
Legal basis for processing
Our legal basis for processing your personal information for the purposes described above will typically be one of the following:
You have consented to us using your personal information for this purpose (for example, when you create an account with us, agree to receive marketing emails from us or create an alert). You can withdraw your consent at any time by deleting the information from your account or updating your marketing preferences.
It is in our legitimate interests to use your personal information to operate, improve and promote our services and to protect our business.
It is necessary for us to use your personal information for us to comply with a legal obligation.
Sharing your personal information
We may share your personal information with third parties in the following circumstances:
Estate agents (agents), developers and other service providers
We provide your personal information to agents, developers and other suppliers when you ask us to do so. For example, when you enquire about a property, we will pass your personal information to the agent or developer handling that property. When this happens, the agents or developers own privacy policies will apply to how they use your personal information. You can find their privacy policies on their websites and you should check that you are happy with them before submitting your enquiry.
Our service providers: to help us run our business and perform services you request
We may provide your personal information to our business partners, suppliers and subcontractors who provide services to us or where necessary to perform a service that you have requested.
Advertisers and advertising networks: to serve relevant adverts to you and others
We may provide your personal information to our partner advertisers and advertising networks that require that information to select and serve relevant adverts to you.
Analytics and search engine providers: to help us improve our services
We may provide information about your visit to analytics and search engine providers to help us improve and optimise our services. We generally only share this information in a form that does not directly identify you.
We may also share your personal information with third parties for the following reasons:
If we sell or buy any business or assets
If we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of that business or those assets, along with its professional advisers. If Propfine (or substantially all of its assets) is acquired, personal information held by it about its users will be one of the transferred assets.
To obtain professional advice
We may disclose your personal information to obtain professional advice (eg: from lawyers or financial advisors).
To comply with a legal obligation
We may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of Propfine, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.
Storing your personal information
We may transfer, store or process your personal information outside of the European Economic Area (“EEA”). The laws in some countries may not provide as much legal protection for your personal information as in the EEA.
By submitting your personal information, you agree to this transfer, storing or processing. Where we use service providers outside the EEA, we rely on approved data transfer mechanisms (for example, the EU Standard Contractual Clauses and the EU-US Privacy Shield) to ensure that your personal information is adequately safeguarded in the recipient country.
Where you have a password to enable you to access some parts of our website, you are responsible for keeping that password confidential. You must not share your password with anyone.
Transmission of information over the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.
We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. If you would like to delete your MyPropfine account, please contact us using the details below.
Opting Out of Collection of Information by Third Parties
You have the right to ask us not to process your personal information for marketing purposes. You can do this at any time by updating your email preferences in your MyPropfine account or by clicking on the “unsubscribe” link in any marketing email we send you.
Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can access, update and delete your Propfine account information by logging into your Propfine account.
Links to third party websites
We are disclosing that included products and links to those products on this site will earn the site an affiliate commission for any purchases you may make. You should assume that any links leading you to products or services are affiliate links and that the site may receive financial compensation from them. We try to promote products or services we believe may be of value to you.